JINS MEME Privacy Policy

JIN Co.,Ltd. (“JINS”) sets forth this Privacy Policy in order to indicate JINS’s policies concerning the acquisition, use, disclosure and protection of personal information, live data (data such as data on eyes and data on body of the User (defined below) which are detected by the JINS MEME) and other information regarding the users (“User Information”) of the services relating to the JINS MEME (described from section 2 below) (“User”).

  1. 1. Policies for handling the User Information

    This section will apply to all Users of the services relating to the JINS MEME (described from section 2 below).

    General rules for handling information

    JINS will comply with the “Act on the Protection of Personal Information” and other laws and regulations, guidelines of relevant government agencies which are applicable in Japan from time to time and company rules and appropriately handle the User Information.

    Disclosure and/or provision of information to third parties

    JINS will not disclose nor provide the User Information except in the following instances:

    • ・ If the consent of the User himself/herself is obtained in advance;
    • ・ If there is a need to protect the life, body or property of a person and if it is difficult to obtain the consent of the User himself/herself;
    • ・ If there is a particular need for the improvement of public health or the promotion of the healthy development of children and if it is difficult to obtain the consent of the User himself/herself;
    • ・ If there is a need to cooperate with the national institutions or local authorities, or those receiving entrustment thereof, to perform their duties set forth in the laws and regulations and if there is a risk of harm to the execution of such duties by obtaining the consent of the User himself/herself;
    • ・ If JINS believes (i) it is reasonably necessary to comply with judicial process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority; (ii) it would potentially mitigate its liability in an actual or potential lawsuit; (iii) it is otherwise necessary to protect JINS’s rights or property; or (iv) it is necessary to protect the interests of other Users of JINS MEME;
    • ・ If JINS, to the extent necessary for accomplishing the purpose of use of the User Information, entrusts all or part of the handling thereof to a third party;
    • ・ In association with the succession of business due to the merger, bankruptcy of JINS, or if JINS should decide to buy, sell or reorganize all or part of its business, or other reason, if the User Information is provided to prospective or actual successors thereof; and
    • ・ If the obligation to disclose or provide by JINS is prescribed by or the disclosure or provision is permitted by other laws and regulations.

    Use of statistical data

    JINS may create statistical data based on the User Information in a form that cannot identify a specific individual. JINS may use such statistical data without any restrictions unless any individual is traceable and identifiable by such statistical data.

    Supervision of entrustees

    There may be instances where JINS will entrust the handling of the User Information to third parties in order to provide services to the User. In such instances, JINS will select entrustees that properly handle such information and will instruct and take reasonable steps to require that the information be maintained in a secure manner.

    Users who are minors

    The User who is a minor must obtain the consent of a guardian in providing the User Information.

    Use of cookies

    JINS will use cookies for the following purposes:

    • ・ To provide services that are customized for each User;
    • ・ To display the most appropriate advertisements on other company sites;
    • ・ To investigate User numbers and traffic on the JINS site;
    • ・ To improve JINS’s services; and
    • ・ To prompt the User to reenter passwords, etc. to maintain security.

    There may be instances where JINS saves or refers to JINS’s cookies through advertisement distributors based on the entrustment agreements with such advertisement distributors.

    “Do Not Track” function

    JINS MEME website does not have the function to recognize a browser’s “Do Not Track” settings.

    Changes to the Privacy Policy

    There may be instances where JINS will change the contents of this Privacy Policy without prior notice. Please confirm the most recent contents on the JINS MEME site.

    Entity handling personal information

    The following person will have the responsibility to manage the User Information provided by the User: JIN Co., Ltd. Administrative Division, Manager for the Protection of Personal Information (Administrator of Personal Information)

    Security

    No data transmissions over the Internet can be guaranteed to be 100% secure. JINS makes commercially reasonable efforts to ensure security on JINS’s systems. However, there is no guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of JINS’s firewalls and secure server software. Consequently, JINS cannot ensure or warrant the security of any information Users transmit and you do so at your own risk. If JINS learns of a security systems breach, JINS may attempt to notify the User electronically so that the User can take appropriate protective steps. By providing User information to JINS, the User agrees that JINS can communicate with the User electronically regarding security, privacy and administrative issues relating to the User’s use of the services. JINS may post a notice on JINS’s website if a security breach occurs. JINS may also send an email to the User at the email address the User has provided. Depending on where the User lives, the User may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) please contact jins-meme.com/en/support/contact/

    Inquiries concerning personal information

    If the User has any questions regarding handling of the User Information including disclosure, correction, discontinuance of use, deletion, etc. of the User Information the User has provided, please contact jins-meme.com/en/support/contact/

  2. 2. JINS MEME ES ACADEMIC PACK

    • ・ In processes of performing academic research by using JINS MEME ES ACADEMIC PACK, since there are instances where the live data of the User and others which are detected with JINS MEME ES ACADEMIC PACK corresponds to personal information, when performing academic research, please comply with the relevant laws and regulations and guidelines, etc. and have such information properly managed by the User.

    In using JINS MEME ES ACADEMIC PACK, the instances where JINS will acquire information from the User, the information acquired, the purpose of use of information acquired and the precautions are as set forth below:

    Instances where information is acquired by JINS
    Account registration on the JINS MEME ACADEMIC site
    Information acquired by JINS
    Information registered by the User:
    • ・ User name
    • ・ Email address
    • ・ Name
    • ・ Position
    • ・ Address
    • ・ Organization
    • ・ Department / program name
    • ・ Research laboratory name
    • ・ Name of person in charge
    • ・ Contact telephone number etc.
    Purpose of use
    • ・ Confirmation of usage qualification
    • ・ Management of usage status
    • ・ Contacting the User in accordance with this Privacy Policy
    • ・ Distribution of email magazines (only to those who want distribution)
    Precautions
    The organization name of the User may be announced to publicize the usage performance of JINS MEME ES ACADEMIC PACK.
    Instances where information is acquired by JINS
    Application for use of the JINS MEME ES ACADEMIC PACK
    Information acquired by JINS
    Information registered or notified by the User when applying for use or information stated in the identification documents:
    • ・ Name
    • ・ Address
    • ・ Organization
    • ・ Department / program name
    • ・ Research laboratory name
    • ・ Name of person in charge
    • ・ Shipping information etc.
    Purpose of use
    • ・ Confirming usage qualification
    • ・ Providing purchase history information, etc. to the User
    • ・ Collecting payment for goods in the internet mail-order service
    • ・ Shipping merchandise
    • ・ Managing usage procedures
    • ・ Contacting the User of the time of delivery
    • ・ Providing information on JINS’s products, services and various campaigns, etc.
    • ・ Improving JINS’s products and services, developing new products and services
    • ・ Providing other after-care service information relating to product sales
    • ・ Distribution of email magazines (only to those who want distribution)
    Precautions
    The User may be required toJINS will have the User send copies of identification documents such as certificates of enrollment to confirm usage qualification. When shipping the merchandise, information that is required for shipping (name, address and telephone number, etc. of the User or the shipping attention) will be provided to the delivery service entrusted by JINS.
    Instances where information is acquired by JINS
    Inquiries from the User to JINS MEME Customer Support
    Information acquired by JINS
    Information registered or entered by the User:
    • ・ Name
    • ・ Address
    • ・ Telephone number
    • ・ Email address
    • ・ Inquiry contents etc.
    Purpose of use
    Responding to inquiries
    Precautions
    When responding to inquiries, information that the User registers or enters may be provided to subcontractors to whom JINS entrusts customer support services. JINS cannot accept live data. Please make sure not to attach any when making inquiries.
    Instances where information is acquired by JINS
    Application for warranty
    Information acquired by JINS
    Information registered or notified by the User when applying for a warranty replacement:
    • ・ Name
    • ・ Address
    • ・ Telephone number
    • ・ Email address
    • ・ Details of failure
    • ・ Date of receipt
    • ・ Shipping information etc.
    Purpose of use
    • ・ Management of warranty replacement procedures
    • ・ Contacting the User in accordance with this Privacy Policy
    • ・ Shipping return kits and replacements, etc.
    Precautions
    When shipping the return kits or replacements, etc., information that is required for shipping (name, address and telephone number, etc. of the User or the shipping attention) will be provided to the delivery service entrusted by JINS.
  3. 3. JINS MEME SDK for JINS MEME ES DEVELOPERS

    • ・ JINS will not acquire live data of the User and others which the User detects in the process of developing the app by using JINS MEME SDK.
    • ・ Since live data may fall under personal information, in developing the app, the User should comply with the relevant laws and regulations and guidelines, etc. and appropriately manage such information.

    In using JINS MEME SDK, the instances where JINS will acquire information from the User, the information acquired, the purpose of use of information acquired and the precautions are as set forth below:

    Instances where information is acquired by JINS
    Account registration on the website for Developer
    Information acquired by JINS
    Information registered by the User
    • ・ Email address
    • ・ Password
    • ・ User name
    Purpose of use
    • ・ Provision of support information
    • ・ Distribution of email magazines (only to those who want distribution)
    Precautions
    Information registered by the User will be deleted after withdrawing from the account.
    Instances where information is acquired by JINS
    Inquiries from the User to JINS
    Information acquired by JINS
    Information registered or entered by the User:
    • ・ Name
    • ・ Address
    • ・ Telephone number
    • ・ Email address
    • ・ Inquiry content etc.
    Purpose of use
    Responding to inquiries
    Precautions
    When responding to inquiries, information registered or entered by the User may be provided to subcontractors to whom JINS entrusts customer support services. JINS cannot accept live data. Please make sure not to attach any when making inquiries.
  4. 4. Purchasing JINS MEME ES (Applicable to both ACADEMIC PACK and DEVELOPERS)

    In case that the User who is applying for using JINS MEME ES ACADEMIC PACK or JINS MEME ES DEVELOPERS intends to purchase JINS MEME, the instances where JINS will acquire information from the User (which means the purchaser in this section), the information acquired, the purpose of use of information acquired and the precautions are as set forth below.

    Instances where information is acquired by JINS
    Application for purchase of JINS MEME
    Information acquired by JINS
    Information registered or notified by the User when applying for purchase or information stated in the identification documents sent by the User:
    • ・ Name
    • ・ Email address
    • ・ Shipping information
    • ・ Desired product and its quantity etc.
    Purpose of use
    • ・ Considering whether to accept the User’s application for purchase or not and any special terms in case of accepting such an application
    • ・ Informing the User of estimation
    Precautions
    The User may be required to send copies of identification documents such as certificates of enrollment to confirm usage qualification.
    Instances where information is acquired by JINS
    Purchase of JINS MEME
    Information acquired by JINS
    Information registered or entered by the User on JINS’s Official Website:
    • ・ Name
    • ・ Address
    • ・ Telephone number
    • ・ Email address
    • ・ Shipping information
    • ・ Desired Product and its Quantity
    • ・ Institution, Department and Position (only if the User is applying for purchasing JINS MEME ES ACADEMIC PACK) etc.
    Purpose of use
    • ・ Providing purchase history information, etc. to the User him/herself
    • ・ Providing reference information when the User him/herself selects lenses
    • ・ Collecting payment for goods in the internet mail-order service
    • ・ Shipping merchandise and related materials
    • ・ Managing purchase procedures
    • ・ Contacting the User of the time of delivery
    • ・ Providing information on JINS’s products, services and various campaigns, etc.
    • ・ Improving JINS’s products and services, developing new products and services
    • ・ Providing other after-care service information relating to product sales
    • ・ Distribution of email magazines (only to those who want distribution)
    Precautions
    When shipping the products and relevant materials, information that is required for shipping (name, address and telephone number, etc. of the User or the shipping attention) will be provided to the delivery service entrusted by JINS.
    Instances where information is acquired by JINS
    Inquiries from the User to JINS MEME Customer Support
    Information acquired by JINS
    Information registered or entered by the User:
    • ・ Name
    • ・ Address
    • ・ Telephone number
    • ・ Email address
    • ・ Inquiry contents etc.
    Purpose of use
    Responding to inquiries
    Precautions
    When responding to inquiries, information that the User registers or enters may be provided to subcontractors to whom JINS entrusts customer support services. JINS cannot accept live data. Please make sure not to attach any when making inquiries.
    Instances where information is acquired by JINS
    Application for returns and warranties
    Information acquired by JINS
    Information registered or notified by the User when applying for a return or warranty replacement:
    • ・ Name
    • ・ Address
    • ・ Telephone number
    • ・ Email address
    • ・ Details of failure
    • ・ Date of receipt
    • ・ Refund account information
    • ・ Shipping information etc.
    Purpose of use
    • ・ Management of return and warranty replacement procedures
    • ・ Contacting the User
    • ・ Shipping return kits and replacements
    • ・ Refund procedures
    Precautions
    When shipping the return kits or replacements, etc., information that is required for shipping (name, address and telephone number, etc. of the User or the shipping attention) will be provided to the delivery service entrusted by JINS.
  5. 5. Use of JINS MEME Official App

    In using JINS MEME official app, which is currently distributed and made available only in Japan, the instances where JINS will acquire information from the User, the information acquired, the purpose of use of information acquired and the precautions are as set forth below:

    Instances where information is acquired by JINS
    JINS MEME account registration
    Information acquired by JINS
    Information registered by the User:
    • ・ Iris color
    • ・ Height
    • ・ Weight
    • ・ Date of birth
    • ・ Gender
    • ・ Profile picture
    • ・ User name
    • ・ Email address
    • ・ Password etc.
    Purpose of use
    • ・ Providing app service
    • ・ Providing support information
    Precautions
    After withdrawing from the account, the information registered by the User wibe deleted.
    Instances where information is acquired by JINS
    When JINS MEME official app is used
    Information acquired by JINS
    • ・ Live data detected by JINS MEME
    • ・ Activity history
    • ・ GPS location information
    • ・ Information registered by the User when creating an account
    • ・ Usage history of JINS MEME Official App
    • ・ Registered device name
    • ・ Email address
    • ・ Password
    • ・ Product number information of JINS MEME
    • ・ Identification of iOS terminal or Android terminal
    • ・ JINS MEME terminal identification information
    Purpose of use
    • ・ Analysis and decisions by JINS MEME official app
    • ・ Research and development to improve the accuracy of analysis and decision-making by JINS MEME official app
    • ・ Research and development of new usage methods for JINS MEME
    Precautions
    JINS may use information that JINS acquires when JINS MEME official app is used when conducting research and development to improve the accuracy of analysis and decision-making by JINS MEME official app or research and development of new usage methods of JINS MEME and will use such information by processing it so that a specific individual cannot be identified. In such instance, the processed information may be provided to companies or academic research institutions that perform joint academic research with JINS.
    Instances where information is acquired by JINS
    Inquiries from the User to JINS MEME Customer Support
    Information acquired by JINS
    Information registered or entered by the User:
    • ・ Name
    • ・ Address
    • ・ Telephone number
    • ・ Email address
    • ・ Inquiry contents etc.
    Purpose of use
    Responding to inquiries
    Precautions
    When responding to inquiries, information that the User registers or enters may be provided to subcontractors to whom JINS entrusts customer support services. JINS cannot accept live data. Please make sure not to attach any when making inquiries

(Effective Date: June 20, 2016)